Payment/Shipping/Returns

PAYMENT METHODS:
We accept:
1. paypal (surcharge 5%)
2. bank transfer (4 euros surcharge)
3. western union
4. cash in letter (at buyer’s risk / euros only / registered letter suggested).
For those that want to pay with credit card, we do not accept direct payments but you can easily use your credit card for a  paypal payment.

SHIPPING:

We only offer registered shipping for international orders. This method provides tracking number for the package unlike standard shipping. For expensive items or orders we reserve the right to require insured shipping cost from the buyer.

Please note that double records count as two in shipping charges, triple as three etc. If you want to order more than 7-8 records it is recommended to inquire about shipping cost. Orders over 2 kilos are sent through parcel shipping that is more expensive than letter shipping (packages up to 2 kilos are sent through letter shipping).

To get an idea for postage, please check the following:

European Union/Switzerland/Iceland/Norway: Registered airmail (Recorded Delivery):

Pack up to 200 grams (usually 1 cd/7’’): 7.60 euros

Pack up to 500 grams (usually 1 lp/12’’): 10.50 euros

Pack up to 1 kg (usually 2-3 lps/12’’): 14.00 euros

Pack up to 2 kg (usually 4 to 8 lps/12’’): 21.00 euros

USA/Rest of World: Registered airmail (Recorded Delivery):

Pack up to 200 grams (usually 1 cd/7’’): 8.10 euros

Pack up to 500 grams (usually 1 lp/12’’): 11.50 euros

Pack up to 1 kg (usually 2-3 lps/12’’): 19.00 euros

Pack up to 2 kg (usually 4 to 8 lps/12’’): 35.00 euros

The numbers of items that each pack can include, are indicative but not 100% precise. There are items that are extra heavy (example: 60s gatefold us pressings or reissues of labels such as Shadoks, Akarma, World In Sound etc). These items will need extra postage. If your order includes heavy items, we will inform you about extra postage.

Finally we will only send a package to a full and real name. We will not send to small names, nicknames, initials or anything else than a real full name.

PAYPAL PAYMENTS: Paypal payments must include correct shipping address and receiver’s name. We only ship to paypal addresses. We are sorry for any inconvenience but this is a paypal requirement and we have to follow it.

RETURNS:
Returns are accepted for wrong item(s) delivery. In this case we refund item(s) value + shipping costs. All returns must be authorized. Unauthorized returns are not acceptable.
If return of item(s) is requested by buyer for any other reason than a mistake from our side, we will refund product(s) value and not shipping costs, under the condition that the item(s) are received in same condition as sent. Refund will be given upon arrival of item(s).
Refund also will be given in case of postal loss but only when items are sent registered and to the maximum of the compensation that the greek post office gives for registered shipping. Fully insured shipping is possible for many countries. Please ask for info if interested.

RESERVATIONS: Reservations of records or cds are possible for 10 days only.

ORDER MINIMUM: For international orders there is an order minimum of 30 euros (not including postage). This means that we reserve the right to cancel an order below this amount. We are sorry for any inconvenience.

 

 

 
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